Shipping & Returns

Production and Shipping Times

Rifles and Upper Assemblies	24 weeks
Ready Rifles	18 weeks*
JP-5™ Chassis	18 weeks
Lower Assemblies	14 weeks
Semi-Auto Chassis System / APAC™ Chassis	10 weeks
Barrel Kits	4 weeks
Barrel with Bolt	1 week
Retail Part Orders	3-5 days
Lead times are based on receipt of your FFL (where necessary) and payment.
* Contact JP for availability. Ready Rifle models are always in production, and lead times may vary depending on the model and current production schedule.
** Based on arrival of your receiver at JP.

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Shipping Charges

1. UPS Ground Service (48 contiguous states) – $15.00 Flat Rate
2. UPS Ground Service (Alaska) – $15.00 plus a surcharge of up to $12.00**
3. UPS Ground Service (Hawaii) – $15.00 plus a surcharge of up to $24.00**
4. UPS 3-Day Service – $40.00 Estimate (average)*
5. UPS 2-Day Service – $55.00 Estimate (average)*
6. UPS Next Day Service – $100.00 Estimate (average)*

*Actual shipping charges for 3-Day, 2-Day and Next Day will be adjusted when order is processed and an email confirmation sent. Larger and heavier shipments will increase final shipping cost. 3-Day shipping service not available to Alaska or Hawaii.

**Rates apply to standard-sized parcels only. Oversized packages such as rifles may carry an additional charge. You will be advised of the final UPS shipping charge prior to processing your order.

For orders exceeding a retail value of $500.00, we will add a signature requirement for the sake of security.

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Returns and Exchanges

Returns and exchanges require a Return Authorization Number (RMA) from JP. Submit the form below or contact us at service@jprifles.com or 651-426-9196. Items must be returned within thirty (30) days in new, unaltered condition with factory packaging where applicable.

Download and include the Return Form in your return shipment. For the complete return and exchange policy — restocking fees, optics, defective merchandise, and more — see Policies & Terms → Returns.

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Shipping to JP

Firearms

Do not ship your firearm, frame or receiver directly to us. Instead, ship through your local dealer and arrange to receive the return shipment at that same dealer. This does not need to be the original dealer who sold or transferred the firearm to you.

Current policies at UPS and Federal Express no longer allow us to ship firearms directly to individuals, so all such shipments must go through a licensed dealer. Managing the shipment in this way does not require an additional background check or transfer so long as the firearm comes to us through the dealer and is returned to that same dealer.

Requirements for shipping your firearm to us:

1. Contact us before sending in your firearm or assembly. Do not ship until we have had a chance to diagnose the issue remotely and given you a work order number. Only then should you send in your firearms or assembly.
2. Prior to shipping, remove all scopes, mounts and accessories from your firearm unless they are necessary for the work to be done.
3. For bolt gun work, remove barrel action, optics and accessories. Remove stock, optics and accessories from barreled action.
4. If you use original factory boxes, we recommend inserting them into another plain box so as not to have any indication that a firearm is enclosed.
5. Make sure that the firearm is well packed to prevent movement and damage in shipment. There should be a buffer of at least one inch of packing material between your firearm and the wall of the box.
6. If you do not have shipping boxes and/or packing materials, supplies are readily available at shipping outlets like the UPS Store or from office supply outlets.
7. When selecting a box, choose one that will accommodate the firearm after the work is performed.
8. When securing your firearm with packing material, strive for simplicity — complicated packing will be twice the burden to unpack and repack for return.
9. Shipping ammunition may sometimes be necessary. Ammunition must ship in a separate box from the firearm. Only send the amount needed for the particular work. Live ammunition will not be returned.
10. Serial numbered items must ship back to the same licensed dealer from which they were shipped to JP Enterprises. Include a copy of your dealer’s FFL and reference the work order number we provide.

Components

When sending in non-serial numbered components for repair or diagnostics, use the Return / Service form below. Include any information you have discussed with us prior to shipping. Upon receipt of your shipment, we will call or email you an acknowledgement.

If you have any questions, please contact us at (651) 426-9196 or email service@jprifles.com.